ISO 20000
The International Electoral Commission (ICE) and the International Organization for Standardization published ISO 20000 as the global standard for Information Technology Service Management (ITSM). The consensus among most member countries was required for ISO 20000 to be accepted as an international standard. This suggests that the vast majority of nations worldwide acknowledge it.
The standard outlines a set of management processes designed to help you provide more practical information technology services (to clients and employees of your business). Furthermore, ISO 20000 offers you the structure and methodology that will help you manage your IT service management (ITSM) and allow you to prove that your company follows best practices. You will then be able to improve how your IT services are delivered with the help of these best practices. Businesses in any sector and size can benefit from the ISO 20000 standard.
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