ISO 9001:2015 is a globally recognized standard that outlines the criteria for an organization’s Quality Management System (QMS). By claiming conformity with ISO 9001:2015, an organization asserts that its QMS satisfies the standard’s requirements, which is the only standard in the ISO 9000 family suitable for conformity assessment. It is essential to note that ISO does not provide certification, as it is the entity that develops and publishes the standard.
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Enhanced customer satisfaction by providing consistent, high-quality products and services.
Improved operational efficiency and productivity by identifying and eliminating non-value-added processes.
Greater employee engagement and motivation through better-defined roles and responsibilities, clear communication, and a focus on continuous improvement.
Enhanced risk management capabilities by identifying and addressing potential issues before they become problems.
Improved supplier relationships through clearer communication and increased transparency.
Greater access to new markets by demonstrating compliance with international standards.
Increased profitability through reduced waste, improved efficiency, and improved customer retention.
It enhances brand reputation by prioritizing quality and customer satisfaction, increasing loyalty and market appeal.
ISO 9001:2015 emphasizes data-driven decision making and continuous improvement for optimizing operations and achieving long-term success.
It fosters organizational alignment and customer-centricity, driving customer satisfaction, brand reputation, and business success.
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ISO is an international body consisting of members from 164 countries. It sets up the standardisation of products & services to ensure a product/service is in the interest of the end-user and safe for all consumers.
An ISO 9001 2015 certification in India validity lasts for 3 years. Although the auditing of a company is held every year to ensure the standardised procedures of the company.
Each year the ISO certifying body will cross-check the company procedure and products/services to ensure that the company is following the standards or not.
An ISO certifying body or an ISO registrar is recognized by the ISO for auditing & issuing ISO Certificates. They belong to the International Accreditation Forum (IAF).
Only the ISO members and ISO Technical Committees can do so. Only they can use ISO short name & ISO logo according to ISO policies.
ISO is an independent non-Government organisation. The members of ISO are the national bodies or equivalent organisations. Some of them are entirely private. However, Government officials often take part in ISO’s standards’ development policies & work.